Privacy Policy

1. Introduction

CommonsHarborLine ("we," "our," or "us") is dedicated to maintaining your privacy. This Privacy Policy outlines our practices for gathering, utilizing, sharing, and protecting your data when you interact with our website commonsharborline.sbs or employ our yacht charter services.

Your engagement with our services implies you agree to the processing of your data as detailed in this policy. This policy adheres to privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy regulations in Canada.

2. Information We Collect

2.1 Personal Information

We gather personal information that you knowingly provide to us when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Join our mailing list
• Complete website forms
• Take part in our surveys or promotional events

The information collected may consist of:

• Your name and methods of contact such as email, phone number, and address
• Transactional details (handled securely by external payment processors)
• Preferences and specifications for the charter experience
• Contacts for emergencies
• Specific dietary needs or health information (if provided)

2.2 Information Collected Automatically

Automated data collection occurs when you access our site, involving:

• Your IP address and geolocation data
• Traits of your web browser
• History and duration of pages browsed on our domain
• Origins of site referral
• Specs of your device (model, display resolution, and so on)

2.3 Cookies and Similar Technologies

We employ cookies and parallel technologies to better your experience with our site, assisting us in:

• Memorizing your user preferences
• Evaluating site functionality and utilization
• Serving tailored content
• Ongoing improvements to our offerings

Your browser settings or our site's cookie consent feature let you manage your cookie preferences.

3. Usage of Your Information

Information we accumulate is purposed for:

• Provision of Services: To facilitate the yacht charter services, confirm bookings, and communicate regarding your reservations
• Client Assistance: To offer responses and support when you inquire
• Handling Payments: For transaction processing and financial record-keeping
• Security: To ensure the integrity of our operations and to avert deceitful practices
• Promotional Activities: To contact you with offers and news, subject to your permission
• Site Enhancement: To examine user interactions and optimize website workings
• Observing Legal Standards: To fulfill prevailing laws and regulatory obligations

4. Disclosure and Sharing of Information

We guarantee the non-sale, non-trade, and non-renting of your personal details to third parties. Your data may be shared under these conditions:

4.1 Collaborating Service Partners

Information can be distributed to vetted partners providing us with services such as payment handling, website support, promotional emailing, analytics and user experience insights, and customer care.

4.2 Legal Mandates

We might unveil your data when legally compelled or to adhere to legal proceedings, court mandates, crisis situations, or probes into suspected unlawful acts or fraudulence.

4.3 Business Realignment

In case of a business consolidation, asset purchase, or property divestiture, your details may be part of the assets transferred.

5. Secure Management of Data

We activate suitable technological and organizational defenses safeguarding your personal information from unauthorized entry, changes, revelation, or obliteration. These defenses encompass encryption, secure networking, controlled entry, periodic evaluations, and staff education.

Nevertheless, no electronic storage or data transit is entirely infallible. We cannot ensure the absolute protection of your data.

6. Conservation of Data

We hold onto your personal data only for timespans necessary to realize the purposes for which it was harvested or as law mandates. Standard retention durations are:

• Yacht charter records: 7 years (due to tax/legal reasons)
• Marketing correspondence: until you opt-out or erase your data
• Web analysis metrics: 26 months
• User support interactions: 3 years after the last contact

7. Your Privacy Rights

You are entitled to rights such as data access, correction, erasure (when legal), portability, marketing opt-out, and control over cookies. To exercise your rights, please reach out to us using the information provided below.

8. Services by Third Parties

8.1 Google Analytics

Our website use involves Google Analytics for the scrutiny of visitor behavior. Opting out is possible via the Google Analytics Opt-out Browser Add-on.

8.2 Platforms for Social Interaction

Social media platforms are accessible via our website, and each platform adheres to its privacy practices.

8.3 Payment Handlers

Transaction processes are executed by third-party processors compliant with PCI DSS standards.

9. International Movement of Data

Your personal details may be moved to, and processed in, nations different from Germany. We uphold the necessary precautions in accordance with applicable data protection legislations.

10. Privacy of Minors

Our service does not cater to children under 13 years of age, nor do we intentionally gather their personal data. If we learn of such occurrences, we will act promptly to remove the data. Should you believe a minor has submitted data to us, contact us without delay.

11. Policy Revisions

We may revise this Privacy Policy to mirror changes in our procedures or legal mandates. Notification of any updates will occur by posting the new policy version, emailing registered users, or highlighting a notice on our site. Continued utilization indicates agreement with the changed terms post-effective date.

12. Getting in Touch

For questions regarding this Privacy Policy or our handling of your data, our contact details are:

13. Adherence to Google Ads Consent Policy

We operate in compliance with Google Ads consent policies. Adjustments to cookie/tracking options are manageable at any time using our cookie settings.